Account exclusion request
We respect your privacy and your right to control your personal data. In compliance with applicable data protection laws, including the General Data Protection Law (LGPD - Brazil), the General Data Protection Regulation (GDPR - European Union), and Google Play’s Developer Policies, you may request the deletion of your account and associated data at any time.
To delete your account and permanently remove your data from our systems, please complete the following form:
For security reasons, we may contact you to confirm some information before deleting your account. This contact will never be an attempt to retain your registration. After the request, your account and all associated data will be removed from our servers within 30 days, as required by law.
If you have any difficulties, you can also request deletion by sending an email to suporte@mobitraxx.com.br with the subject "Account deletion request" or by WhatsApp to +55(48)99124-0481, sending the following information:
- Full name
- Mobitraxx ID
After deleting your account, all your personal data will be removed from our systems. Deletion is irreversible and you will lose access to all system features. Some data is kept for specific periods to comply with legal or regulatory obligations, such as time records, for example. To request recovery, you must know your Mobitraxx ID.
If you need more information before deleting your account, please contact us by email at suporte@mobitraxx.com.br or WhatsApp +55(48)99124-0481 or visit our Privacy Policy.